Message type: E = Error
Message class: CRM_IC_APPL - General Messages in Package CRM_IC_APPL
Message number: 016
Message text: Make an entry in all required fields
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CRM_IC_APPL016
- Make an entry in all required fields ?The SAP error message CRM_IC_APPL016, which states "Make an entry in all required fields," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to save or submit a transaction without filling in all mandatory fields. This error is common in various SAP applications, including the Interaction Center (IC).
Cause: The error is triggered when: Mandatory Fields Not Filled: One or more required fields in the transaction or form are left empty. These fields are usually marked with an asterisk (*) or highlighted in some way. Validation Rules: The system has specific validation rules that require certain fields to be populated before proceeding.
Configuration Issues: Sometimes, the configuration of the CRM system may have been altered, leading to additional fields being marked as mandatory.
Solution: To resolve the CRM_IC_APPL016 error, follow these steps: Identify Required Fields: Review the form or transaction screen to identify which fields are marked as required. Look for asterisks (*) or
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