How To Fix CRM_IC_APPL015 - Mandatory field & missing in configuration. Contact system administrator.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL - General Messages in Package CRM_IC_APPL

• Message number: 015

• Message text: Mandatory field & missing in configuration. Contact system administrator.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL015 - Mandatory field & missing in configuration. Contact system administrator. ?

  The SAP error message "CRM_IC_APPL015 Mandatory field & missing in configuration. Contact system administrator." typically occurs in the context of SAP Customer Relationship Management (CRM) when a required configuration setting is not properly defined. This error can arise in various scenarios, such as when trying to access a specific transaction, application, or functionality within the CRM system.
  Cause:
  
  Missing Configuration: A mandatory field that is required for the operation you are trying to perform is not configured in the system. This could be related to business partner data, organizational data, or other essential settings.
  Incorrect Customization: If there have been recent changes or customizations made to the CRM system, it is possible that these changes have inadvertently left out necessary configurations.
  User Role/Authorization Issues: Sometimes, the error may also be related to user roles and authorizations, where the user does not have the necessary permissions to access certain fields or functionalities.
  
  Solution:
  
  
  Check Configuration Settings:
  
  Go to the relevant configuration area in the SAP CRM system (usually accessed via transaction SPRO).
  Verify that all mandatory fields are correctly configured. This may involve checking settings related to business partners, organizational structures, or specific CRM applications.
  
  
  
  Review Customizations:
  
  If there have been recent changes, review those customizations to ensure that no mandatory fields were inadvertently removed or left unconfigured.
  Consult with the development team or the person responsible for the customizations to identify any potential issues.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user encountering the error has the necessary permissions to access the required fields.
  If needed, adjust the user roles or consult with the security administrator to grant the necessary access.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific CRM version you are using. There may be known issues or additional configuration steps required for certain functionalities.
  
  
  
  Contact System Administrator:
  
  If you are unable to resolve the issue, it is advisable to contact your system administrator or SAP support for further assistance. They can provide insights into the system configuration and help troubleshoot the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the error message. SAP frequently releases notes that address specific problems and provide solutions or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (for user management), and others that may help in diagnosing the issue.
  Testing: After making any changes, ensure to test the functionality to confirm that the error has been resolved.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_IC_APPL015 error in your SAP system.