Message type: E = Error
Message class: CRM_HYB_PROV_ORDER - CRM - hybris Subscription Order Integration
Message number: 003
Message text: Updated failed. Required higher-level item for product &1 doesn't exist.
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CRM_HYB_PROV_ORDER003
- Updated failed. Required higher-level item for product &1 doesn't exist. ?The SAP error message CRM_HYB_PROV_ORDER003 indicates that there is an issue with the order processing in the SAP CRM system, specifically related to a higher-level item that is required for a product. This error typically occurs in scenarios where a product is part of a hierarchy, and the system expects a higher-level item to be present in the order.
Cause: The error is caused by the absence of a required higher-level item for the specified product in the order. This can happen due to several reasons: Missing Configuration: The higher-level item may not be configured in the system. Incorrect Product Hierarchy: The product may not be correctly linked to its higher-level item in the product hierarchy. Data Inconsistency: There may be inconsistencies in the master data or transactional data that prevent the system from recognizing the higher-level item. Order Type Restrictions: Certain order types may have specific requirements regarding item hierarchies.
Solution: To resolve this error, you can
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