How To Fix CRM_HYB_PROV_ORDER001 - Product with GUID &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HYB_PROV_ORDER - CRM - hybris Subscription Order Integration

• Message number: 001

• Message text: Product with GUID &1 does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HYB_PROV_ORDER001 - Product with GUID &1 does not exist. ?

  The SAP error message CRM_HYB_PROV_ORDER001 indicates that a product with the specified GUID (Globally Unique Identifier) does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or manipulate a product that the system cannot find.
  Cause:
  
  Non-Existent Product: The product with the specified GUID has not been created or has been deleted from the system.
  Incorrect GUID: The GUID provided may be incorrect or mistyped.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP or third-party applications), there may be synchronization issues leading to the product not being available in the CRM system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product.
  
  Solution:
  
  Verify the GUID: Check the GUID provided in the error message to ensure it is correct. You can do this by searching for the product in the relevant product master data transaction (e.g., using transaction COMMPR01 for product management).
  Check Product Existence: Use the appropriate transaction or report to verify if the product exists in the system. If it does not exist, you may need to create it.
  Data Synchronization: If the product is supposed to exist but does not, check the integration settings and data synchronization processes between systems. Ensure that data is being transferred correctly.
  Authorization Check: Ensure that the user has the necessary permissions to access the product data. You may need to consult with your SAP security team to verify user roles and authorizations.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the SAP documentation for CRM product management to understand how products are managed and the implications of product GUIDs.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.