How To Fix CRM_HYB_ORDER004 - Cannot determine partner function for partner function category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HYB_ORDER - Web Channel: Service Order Backend

• Message number: 004

• Message text: Cannot determine partner function for partner function category &1

What causes this issue?

The system could not determine a suitable partner function.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the Customizing activity
<DS:SIMG.CRMC_PARTNER_PDP>Define Partner Determination Procedure</>,
define a partner determination procedure containing a partner function
assigned to the partner function category &1.
In the Customizing activity
<DS:SIMG.CRM_VORGANG_001>Define Transaction Types</>, assign the
partner determination procedure to a transaction type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HYB_ORDER004 - Cannot determine partner function for partner function category &1 ?

  The SAP error message CRM_HYB_ORDER004 indicates that the system is unable to determine the partner function for a specific partner function category in the context of a CRM (Customer Relationship Management) order. This error typically arises when there is a configuration issue or missing data related to partner functions in the system.
  Causes:
  
  Missing Partner Function Configuration: The partner function category specified in the error message may not be properly configured in the system.
  Incomplete Master Data: The business partner or customer master data may be incomplete or missing necessary partner function assignments.
  Incorrect Partner Function Category: The partner function category being referenced may not exist or may not be valid for the specific business transaction.
  Custom Development Issues: If there are custom developments or enhancements in the CRM system, they may not be handling partner functions correctly.
  
  Solutions:
  
  
  Check Partner Function Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for partner functions