How To Fix CRM_HYB_ORDER002 - Organizational data profile &1 has determination rules assigned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_HYB_ORDER - Web Channel: Service Order Backend

  • Message number: 002

  • Message text: Organizational data profile &1 has determination rules assigned

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_HYB_ORDER002 - Organizational data profile &1 has determination rules assigned ?

    The SAP error message CRM_HYB_ORDER002 indicates that there is an issue with the organizational data profile in the context of hybrid order management in SAP CRM. Specifically, the message states that the organizational data profile you are trying to use has determination rules assigned to it, which may be causing a conflict or preventing the operation you are attempting to perform.

    Cause:

    1. Assigned Determination Rules: The organizational data profile has determination rules that are likely preventing the system from processing the order or transaction as expected.
    2. Configuration Issues: There may be a misconfiguration in the organizational data profile settings or the determination rules themselves.
    3. Inconsistent Data: There could be inconsistencies in the data related to the organizational structure or the rules defined.

    Solution:

    1. Review Determination Rules: Check the determination rules assigned to the organizational data profile. Ensure that they are correctly configured and that they align with the business processes you are trying to implement.
    2. Modify or Remove Rules: If the determination rules are not needed, consider modifying or removing them from the organizational data profile. This may resolve the conflict.
    3. Check Organizational Data Profile: Verify that the organizational data profile is correctly set up and that it meets the requirements of the transactions you are trying to execute.
    4. Consult Documentation: Refer to SAP documentation or configuration guides related to hybrid order management and organizational data profiles for specific instructions on how to resolve this issue.
    5. Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on troubleshooting.
    • Transaction Codes: Familiarize yourself with transaction codes related to organizational data profiles and determination rules, such as SPRO for configuration settings.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken to resolve it.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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