How To Fix CRM_HIERARCHY_IL058 - Channel partner cannot be included in the corporate family

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 058

• Message text: Channel partner cannot be included in the corporate family

What causes this issue?

Channel partner cannot be included in the corporate family.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Channel partner must be removed from all existing MDF programs to become
a member of the corporate family.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL058 - Channel partner cannot be included in the corporate family ?

  The SAP error message CRM_HIERARCHY_IL058, which states "Channel partner cannot be included in the corporate family," typically occurs in the context of managing business partner hierarchies in SAP Customer Relationship Management (CRM). This error indicates that there is an issue with the relationship or classification of the channel partner you are trying to include in a corporate family structure.
  Causes:
  
  Incorrect Partner Type: The channel partner you are trying to include may not be of the correct partner type that is allowed in the corporate family hierarchy.
  Existing Relationships: The channel partner may already have existing relationships that prevent it from being included in the desired corporate family.
  Hierarchy Restrictions: There may be specific restrictions or rules defined in the system regarding how partners can be structured within a corporate family.
  Data Inconsistencies: There could be inconsistencies or missing data in the business partner master data that need to be resolved.
  
  Solutions:
  
  Check Partner Type: Verify that the channel partner you are trying to include is of the correct type (e.g., customer, vendor) that can be part of the corporate family.
  Review Existing Relationships: Examine the existing relationships of the channel partner to ensure that there are no conflicts that would prevent it from being included in the corporate family.
  Hierarchy Configuration: Review the configuration settings for partner hierarchies in your SAP system to ensure that they allow for the inclusion of the channel partner in question.
  Correct Data Issues: Check the business partner master data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing corporate family hierarchies and channel partners.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving it.
  Transaction Codes: Familiarize yourself with transaction codes related to business partner management (e.g., BP for business partner maintenance) to help troubleshoot the issue.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the corporate family structure and business partner data.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.