How To Fix CRM_HYB_ORDER003 - Transaction type &1 is not a pure quantity or value contract

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HYB_ORDER - Web Channel: Service Order Backend

• Message number: 003

• Message text: Transaction type &1 is not a pure quantity or value contract

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HYB_ORDER003 - Transaction type &1 is not a pure quantity or value contract ?

  The SAP error message CRM_HYB_ORDER003 indicates that the transaction type specified (denoted as &1) is not recognized as a "pure quantity" or "value" contract. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with contract management.
  Cause:
  
  Incorrect Transaction Type: The transaction type you are trying to use may not be configured as a pure quantity or value contract in the system.
  Configuration Issues: The configuration settings for the transaction type in the SAP system may not be set up correctly to classify it as a quantity or value contract.
  Data Entry Errors: There may be an error in the data entry where the wrong transaction type is being selected or used.
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the configuration settings for transaction types in the SAP system (usually found in SPRO under CRM > Sales Order Management > Define Transaction Types).
  Verify that the transaction type you are using is indeed set up as a pure quantity or value contract.
  
  
  
  Use Correct Transaction Type:
  
  If the transaction type is not configured correctly, you may need to either change the transaction type in your document or create a new transaction type that meets the requirements for a pure quantity or value contract.
  
  
  
  Review Documentation:
  
  Check the SAP documentation or help files related to contract management to ensure you are using the correct transaction types for your business processes.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types define the behavior and characteristics of business documents. Each transaction type can have specific settings that determine how it interacts with other components of the system.
  Contract Management: Understanding the difference between quantity contracts (which are based on quantities of goods) and value contracts (which are based on monetary values) is crucial for proper configuration and usage.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring transaction types.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.