How To Fix CRM_HYB_ORDER006 - Organizational data not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HYB_ORDER - Web Channel: Service Order Backend

• Message number: 006

• Message text: Organizational data not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HYB_ORDER006 - Organizational data not unique ?

  The SAP error message CRM_HYB_ORDER006: Organizational data not unique typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the organizational data associated with a business transaction, such as an order or a service request. This error indicates that the system has found multiple entries for the organizational data that should be unique, leading to ambiguity in processing the transaction.
  Causes:
  
  Duplicate Organizational Data: There may be multiple entries for the same organizational unit (e.g., sales organization, distribution channel, division) in the system.
  Incorrect Configuration: The configuration settings for organizational units may not be set up correctly, leading to conflicts.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data that reference organizational units.
  Missing Data: Required organizational data might be missing in the transaction or master data.
  
  Solutions:
  
  Check Organizational Data: Review the organizational data associated with the transaction. Ensure that the sales organization, distribution channel, and division are correctly assigned and unique.
  Data Cleanup: If duplicates are found, clean up the data by removing or merging duplicate entries in the relevant tables (e.g., customizing settings for organizational units).
  Configuration Review: Verify the configuration settings in the SAP system for organizational units. Ensure that they are set up correctly and that there are no conflicting entries.
  Master Data Maintenance: Ensure that the master data (e.g., customer master, material master) is correctly maintained and does not have conflicting organizational assignments.
  Transaction Data Review: Check the transaction data for any missing or incorrect organizational assignments. Make sure that all required fields are filled out correctly.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and may provide specific fixes or patches.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the underlying tables and data.
  Tables to Check: Common tables to check for organizational data include:
  
  T001 (Company Codes)
  T001W (Plant Data)
  T005 (Countries)
  T006 (Units of Measure)
  
  
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error is being triggered.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves complex configurations or custom developments.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.