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Message type: E = Error
Message class: CRM_GRM_GCL - Grantor Claim messages
Message number: 026
Message text: Availibity control not successful
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CRM_GRM_GCL026
- Availibity control not successful ?The SAP error message CRM_GRM_GCL026, which indicates "Availability control not successful," typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues related to the availability of resources or products. This error can occur during various processes, such as sales order processing, service order management, or when checking the availability of materials.
Causes:
- Insufficient Stock: The most common cause is that the requested quantity of a product is not available in stock.
- Incorrect Configuration: There may be issues with the configuration of availability checks in the system.
- Master Data Issues: Problems with material master data, such as incorrect settings for availability checks or missing data.
- Planning Issues: If the planning data is not updated or if there are discrepancies in the planning strategy.
- Document Type Settings: The document type used for the transaction may not be configured to allow availability checks.
Solutions:
- Check Stock Levels: Verify the stock levels for the product in question. Use transaction codes like
MMBE
to check the stock overview.- Review Availability Check Configuration: Ensure that the availability check is correctly configured in the material master. You can check this in the material master record under the "Sales" or "Plant" views.
- Update Master Data: If there are issues with the material master data, correct any discrepancies or missing information.
- Check Planning Data: Ensure that the planning data is up to date and that the correct planning strategy is being used.
- Document Type Configuration: Review the configuration of the document type being used for the transaction to ensure it allows for availability checks.
- Run Availability Check Manually: You can also run the availability check manually using transaction codes like
CO09
to see if the system provides more detailed information about the availability situation.Related Information:
MMBE
(Stock Overview), CO09
(Availability Check), and MD04
(Stock/Requirements List).If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and materials management.
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