How To Fix CRM_GRM_GCL013 -

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCL - Grantor Claim messages

• Message number: 013

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCL013 - ?

  The SAP error message CRM_GRM_GCL013 typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of the Global Trade Management (GTM) or Global Trade Compliance (GTC) functionalities. This error can occur when there are problems with the configuration or data related to the Global Trade Management processes.
  Cause:
  The specific cause of the error message CRM_GRM_GCL013 can vary, but it often involves one of the following issues:
  
  Missing Configuration: The necessary configuration for Global Trade Management may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., customer, vendor, material) that is required for the GTM processes.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There could be bugs or issues in the specific version of the SAP system being used.
  
  Solution:
  To resolve the CRM_GRM_GCL013 error, you can take the following steps:
  
  Check Configuration: Review the configuration settings for Global Trade Management in your SAP system. Ensure that all necessary settings are correctly configured.
  Validate Master Data: Check the relevant master data (customers, vendors, materials) for completeness and accuracy. Ensure that all required fields are filled out and that there are no inconsistencies.
  Review Authorizations: Verify that the user encountering the error has the appropriate authorizations to perform the action. You may need to consult with your SAP security team.
  Consult SAP Notes: Look for any relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  Debugging: If you have access to debugging tools, you can analyze the program or transaction that triggered the error to identify the root cause.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code and any relevant logs.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Global Trade Management and CRM for detailed configuration and troubleshooting guides.
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed.
  Training and Resources: Consider additional training or resources on SAP CRM and GTM to better understand the functionalities and configurations.
  
  By following these steps, you should be able to diagnose and resolve the CRM_GRM_GCL013 error in your SAP system.