How To Fix CRM_GRM_GCL010 - Claimed amount exceeds agreement authorized amount

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCL - Grantor Claim messages

• Message number: 010

• Message text: Claimed amount exceeds agreement authorized amount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCL010 - Claimed amount exceeds agreement authorized amount ?

  The SAP error message CRM_GRM_GCL010 indicates that the claimed amount in a transaction exceeds the authorized amount specified in the agreement. This error typically occurs in the context of claims management within SAP Customer Relationship Management (CRM) or SAP S/4HANA.
  Cause:
  
  Claim Amount Exceeds Limit: The primary cause of this error is that the amount being claimed by a user or a process exceeds the maximum amount that has been authorized in the agreement.
  Incorrect Agreement Configuration: The agreement may not have been set up correctly, or the authorized amount may not reflect the intended limits.
  Data Entry Errors: There may be a mistake in the data entry where the claimed amount is incorrectly inputted.
  Changes in Agreement Terms: If the terms of the agreement have changed after the claim was initiated, it may lead to discrepancies.
  
  Solution:
  
  Review the Agreement: Check the agreement associated with the claim to ensure that the authorized amount is correct and reflects the intended limits.
  Adjust the Claimed Amount: If the claimed amount is indeed higher than the authorized amount, adjust it to be within the limits set by the agreement.
  Update Agreement Terms: If the agreement needs to be modified to accommodate the claim, update the agreement to reflect the new authorized amount.
  Consult with Stakeholders: If there are discrepancies or if the agreement needs to be changed, consult with relevant stakeholders (e.g., finance, sales, or contract management teams) to ensure that all parties are aligned.
  Check for Data Entry Errors: Verify that the claimed amount was entered correctly and that there are no typographical errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in reviewing agreements and claims, such as CRM_DNO_MONITOR for monitoring claims.
  Authorization Levels: Understand the authorization levels set in the system, as they may affect the ability to process claims beyond certain limits.
  Documentation: Refer to SAP documentation or user manuals for detailed guidance on claims management and agreement setup.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  By following these steps, you should be able to resolve the error and ensure that claims are processed correctly within the authorized limits.