How To Fix CRM_GRM_GCL009 - Item transferred to external system. Agreement item could not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCL - Grantor Claim messages

• Message number: 009

• Message text: Item transferred to external system. Agreement item could not be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCL009 - Item transferred to external system. Agreement item could not be changed ?

  The SAP error message CRM_GRM_GCL009 indicates that an item in a CRM agreement has been transferred to an external system, and as a result, it cannot be changed in the CRM system. This typically occurs in scenarios where integration with external systems (like ERP or other third-party applications) is involved, and the data synchronization has locked the item for further modifications.
  
  Cause:
  
  Integration with External Systems: The item has been sent to an external system, which may have its own rules and restrictions regarding data changes.
  Status of the Agreement Item: The item may be in a status that does not allow changes, especially if it has been processed or finalized in the external system.
  Data Locking Mechanism: The system may have a locking mechanism that prevents changes to items that are in the process of being transferred or have already been transferred.
  
  
  Solution:
  
  Check External System: Verify the status of the item in the external