How To Fix CRM_GRM_GCL004 - Relevant agreement item not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_GCL - Grantor Claim messages

• Message number: 004

• Message text: Relevant agreement item not found

What causes this issue?

No relevant agreement item has been found. For a correct derivation of
an agreement item from a claim item, the claim and agreement item must
meet the following criteria:
The claim and agreement items have the same payment type
The agreement item has item category "claim-based"
The claim validity period must be within the agreement validity period
The agreement item status allows the creation of claim items

System Response

No agreement line item is derived.

How to fix this error?

Correct the claim item information or adjust the relevant agreement.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_GCL004 - Relevant agreement item not found ?

  The SAP error message CRM_GRM_GCL004: Relevant agreement item not found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a relevant agreement item for a specific transaction or operation. This can happen in various scenarios, such as when trying to create or process a sales order, service order, or any other transaction that requires reference to an agreement.
  Causes:
  
  
  Missing Agreement Item: The most common cause is that the agreement item you are trying to reference does not exist in the system. This could be due to it being deleted, not created, or not properly maintained.
  
  
  Incorrect Data Entry: There may be a typo or incorrect entry in the agreement number or item number that you are trying to use.
  
  
  Status Issues: The agreement item may be in a status that does not allow it to be used (e.g., expired, blocked, or inactive).
  
  
  Authorization Issues: The