Message type: E = Error
Message class: CRM_GRM_GCL - Grantor Claim messages
Message number: 000
Message text: Claim does not have a valid predecessor agreement
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CRM_GRM_GCL000
- Claim does not have a valid predecessor agreement ?The SAP error message CRM_GRM_GCL000 indicates that a claim does not have a valid predecessor agreement. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with claims management, particularly in scenarios involving agreements and claims processing.
Cause: Missing Predecessor Agreement: The claim you are trying to process is linked to a predecessor agreement that does not exist or is not recognized by the system. Incorrect Configuration: The configuration settings for claims management or agreements may not be set up correctly. Data Entry Errors: There may be errors in the data entry for the claim or the predecessor agreement, such as incorrect reference numbers or missing fields. Status Issues: The predecessor agreement may be in a status that does not allow for claims to be processed against it (e.g., it may be closed or inactive).
Solution: Verify Predecessor Agreement: Check if the predecessor agreement exists in the system. You can do this by
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