How To Fix CRM_GRM_DOC_EXCHANGE001 - Upload Key Record Number coming from ERP not a Number. Message not Posted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_DOC_EXCHANGE -

• Message number: 001

• Message text: Upload Key Record Number coming from ERP not a Number. Message not Posted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_DOC_EXCHANGE001 - Upload Key Record Number coming from ERP not a Number. Message not Posted ?

  The SAP error message "CRM_GRM_DOC_EXCHANGE001: Upload Key Record Number coming from ERP not a Number. Message not Posted" typically indicates an issue with the data being transferred from the ERP system to the CRM system. This error suggests that the key record number, which is expected to be a numeric value, is either missing or contains non-numeric characters.
  Causes:
  
  Data Format Issues: The key record number may have been formatted incorrectly in the ERP system, leading to non-numeric characters being included.
  Data Mapping Errors: There may be a mismatch in the data mapping between the ERP and CRM systems, causing the key record number to be incorrectly interpreted.
  Integration Issues: Problems in the middleware or integration layer that handles the data transfer could lead to data corruption or misinterpretation.
  Configuration Errors: Incorrect configuration settings in either the ERP or CRM system could lead to this error.
  
  Solutions:
  
  Check Data in ERP: Verify the key record number in the ERP system to ensure it is a valid numeric value. Look for any non-numeric characters or formatting issues.
  Review Data Mapping: Ensure that the data mapping between the ERP and CRM systems is correctly set up. Check if the field types match and that the key record number is being transferred correctly.
  Integration Monitoring: Monitor the integration process to identify any errors or warnings that may indicate where the data is being corrupted or misinterpreted.
  Error Logs: Check the error logs in both the ERP and CRM systems for any additional error messages that could provide more context about the issue.
  Test Data Transfer: Conduct a test data transfer with a known good record to see if the issue persists. This can help isolate whether the problem is with specific records or a broader issue.
  Consult Documentation: Review SAP documentation or notes related to the CRM and ERP integration for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same problem and found solutions.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance. They can provide more in-depth analysis and troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.