How To Fix CRM_GRM_BTX044 - No suitable Holdback Reference item found

CRM_GRM_BTX044 - Overview

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 044

• Message text: No suitable Holdback Reference item found

What causes this issue?

A holdback is only allowed for main payment items.
In addition, the status of a holdback reference item cannot be
<ZK>Completed</>.

System Response

No holdback reference item is returned.

How to fix this error?

Create relevant holdback reference items.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_GRM_BTX044 - Details

• The SAP error message CRM_GRM_BTX044: No suitable Holdback Reference item found typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with holdback items in a transaction or process. This error indicates that the system is unable to find a corresponding holdback reference item that is required for the operation you are trying to perform.
  Causes:
  
  Missing Holdback Reference: The most common cause is that the holdback reference item has not been created or is missing in the system.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the proper identification of holdback items.
  Data Inconsistency: There could be inconsistencies in the data, such as missing links between related documents or items.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to access the holdback reference items.
  
  Solutions:
  
  
  Check for Holdback Reference Items:
  
  Verify if the holdback reference item exists in the system. You can do