How To Fix CRM_GRM_BTX042 - No holdback reference item assigned, holdback is not allowed

CRM_GRM_BTX042 - Overview

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 042

• Message text: No holdback reference item assigned, holdback is not allowed

Self-Explanatory Message

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CRM_GRM_BTX042 - Details

• The SAP error message CRM_GRM_BTX042 indicates that there is an issue with the holdback reference item in the context of a transaction or process in SAP CRM (Customer Relationship Management). This error typically arises when a holdback is attempted without a valid reference item being assigned.
  
  Cause:
  
  
  Missing Reference Item: The primary cause of this error is that the system cannot find a valid holdback reference item associated with the transaction. This could be due to:
  
  The reference item not being created or linked properly.
  The reference item being deleted or not available in the system.
  Incorrect configuration or settings in the holdback process.
  
  
  
  
  Configuration Issues: There may be configuration settings in the CRM system that do not allow holdbacks under certain conditions or for specific item types.
  
  
  Data Integrity Issues: There could be data integrity issues where the expected relationships between items are not maintained.
  
  
  
  Solution:
  
  
  Check Reference Item Assignment:
  
  Verify that the holdback reference item is correctly assigned