How To Fix CRM_GRM_BTX043 - No suitable Advance Reference item found

CRM_GRM_BTX043 - Overview

• Message type: E = Error

• Message class: CRM_GRM_BTX - Generic business transaction messages for Grantor

• Message number: 043

• Message text: No suitable Advance Reference item found

What causes this issue?

Clearing of payments with advances is not supported :
If no clearing strategy has been defined by the corresponding program
For payment items with billing plan ( periodic or milestone payment
schedule )
In addition, in order to be relevant, an advance reference item must
not:
Have the status "Completed"
Have a billing plan assigned ( periodic or milestone payment schedule )
Clearing is also not supported for "onetime" payment in case the
advance reference item has a "claim based" financial execution.

System Response

No advance reference item is returned.

How to fix this error?

Change payment item or advance reference items financial execution, or
create relevant advance reference items.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_GRM_BTX043 - Details

• The SAP error message CRM_GRM_BTX043: No suitable Advance Reference item found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a suitable reference item for a transaction or process that requires it. This can happen in various scenarios, such as when creating or processing sales orders, service requests, or other CRM-related documents.
  Causes:
  
  Missing Reference Item: The most common cause is that the reference item (like a sales order, service order, or another document) that the system is trying to link to does not exist or is not available in the system.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the system from recognizing valid reference items.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in the database that are required for the reference item to be found.
  Authorization Issues: The user may not