How To Fix CRM_GEN_EXTENSION004 - Only assign customer components to views

CRM_GEN_EXTENSION004 - Overview

• Message type: E = Error

• Message class: CRM_GEN_EXTENSION - Generic Extension (Messages)

• Message number: 004

• Message text: Only assign customer components to views

What causes this issue?

You want to assign a view to a standard SAP
<DS:GLOS.722856E0B2119A45B64361996656C36C>business transaction component
</>. Since standard components are already integrated in the user
interface at predefined positions, you cannot assign a view to this
component to choose the display.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Do not make an entry in the <ZK>View</> field.

Error message extract from SAP system. Copyright SAP SE.

CRM_GEN_EXTENSION004 - Details

• The SAP error message CRM_GEN_EXTENSION004 typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to assign customer-specific components to views that are not designed to accept them. This error is a part of the system's validation checks to ensure that only appropriate components are assigned to specific views.
  
  Cause:
  The error is triggered when:
  
  You are trying to assign a customer-specific component (like a custom field or a custom logic) to a view that does not support such assignments.
  The view you are working with is not configured to handle customer extensions or enhancements.
  
  
  Solution:
  To resolve the CRM_GEN_EXTENSION004 error, you can take the following steps:
  
  
  Check View Configuration:
  
  Ensure that the view you are trying to modify is designed to accept customer components. Review the configuration settings for the view in the SAP CRM system.
  
  
  
  Use Appropriate Views:
  
  If you need to add custom fields or components, make sure you are using the