How To Fix CRM_FS_CHANGE792 - Predecessor document locked; business transaction &1 cannot set status

CRM_FS_CHANGE792 - Overview

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 792

• Message text: Predecessor document locked; business transaction &1 cannot set status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE792 - Predecessor document locked; business transaction &1 cannot set status ?

  The SAP error message CRM_FS_CHANGE792 indicates that a predecessor document is locked, which prevents the current business transaction from changing its status. This typically occurs in the context of SAP CRM (Customer Relationship Management) when there are dependencies between documents or transactions.
  
  Cause:
  
  Document Locking: The predecessor document (which could be a sales order, service order, or any related document) is currently locked by another user or process. This can happen if someone is editing the document or if a background job is processing it.
  Incomplete Processing: The predecessor document may not have been fully processed or may be in a state that does not allow further status changes.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the document.
  
  
  Solution:
  
  
  Check Document Lock:
  
  Use transaction code SM12 to check for locks on the predecessor document. You can search for locks by user or document number.
  If you find a lock, determine