How To Fix CRM_FS_CHANGE801 - Automatic acceptance is not allowed for new contracts

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 801

• Message text: Automatic acceptance is not allowed for new contracts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE801 - Automatic acceptance is not allowed for new contracts ?

  The SAP error message "CRM_FS_CHANGE801: Automatic acceptance is not allowed for new contracts" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with contract management in the Financial Services (FS) module. This error indicates that the system is trying to automatically accept a new contract, but the configuration does not allow for this action.
  Cause:
  
  Configuration Settings: The system settings for contract management may not allow for automatic acceptance of new contracts. This could be due to specific business rules or settings defined in the system.
  Contract Status: The contract may be in a status that does not permit automatic acceptance. For example, if the contract is still in a draft or pending state, the system may not allow it to be automatically accepted.
  User Authorizations: The user attempting to perform the action may not have the necessary authorizations to accept contracts automatically.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to contract management. This can typically be found in the customizing settings (SPRO) under the Financial Services module. Look for settings related to contract acceptance and ensure that automatic acceptance is enabled if it aligns with business processes.
  
  
  Review Contract Status: Ensure that the contract is in the correct status for acceptance. If it is in a draft or pending state, you may need to change its status manually before it can be accepted.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions assigned to the user in the SAP system.
  
  
  Manual Acceptance: If automatic acceptance is not allowed due to business rules, consider manually accepting the contract through the appropriate transaction or interface.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on contract management and the specific error message. This can provide insights into best practices and configuration options.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for contract management in SAP CRM, such as CRMD_ORDER for managing contracts.
  Business Processes: Understand the business processes related to contract management in your organization, as this can influence how contracts are handled and accepted.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_FS_CHANGE801" error in your SAP system.