How To Fix CRM_FS_CHANGE791 - Third-party program was not assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 791

• Message text: Third-party program was not assigned

What causes this issue?

You tried to incept a contract for which several third-party programs
were found. In the dialog box for selecting a third-party program, you
did not decide whether a third-party program should be assigned or not.

System Response

Inception could not be executed successfully.

How to fix this error?

Open the contract and click the warning message "Third-party program
found; see long text". Either assign a third-party program or choose the
<LS>No Assignment </>pushbutton.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE791 - Third-party program was not assigned ?

  The SAP error message "CRM_FS_CHANGE791: Third-party program was not assigned" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the assignment of a third-party program to a specific transaction or process. This error can arise in various scenarios, such as when dealing with service orders, sales orders, or other related processes.
  Cause:
  
  Missing Assignment: The most common cause of this error is that the third-party program (which could be a service or product) has not been properly assigned to the relevant transaction or process in the system.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper assignment of third-party programs.
  Data Inconsistencies: Inconsistencies in master data or transactional data can lead to this error, especially if the third-party program is not correctly defined in the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or assign the third-party program.
  
  Solution:
  
  Check Assignment: Verify that the third-party program is correctly assigned to the relevant transaction. This can usually be done in the configuration settings of the CRM system.
  Review Configuration: Go to the configuration settings in SAP and ensure that the third-party program is properly configured. This may involve checking the relevant customizing settings in the CRM module.
  Master Data Check: Ensure that the master data for the third-party program is complete and accurate. This includes checking the material master, service master, or any other relevant data.
  Authorization Check: Ensure that the user has the necessary authorizations to access and assign the third-party program. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring issue or if it affects critical business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as they may provide specific fixes or workarounds.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.