How To Fix CRM_FS_CHANGE764 - Time zone in the transaction is not standard

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 764

• Message text: Time zone in the transaction is not standard

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE764 - Time zone in the transaction is not standard ?

  The SAP error message "CRM_FS_CHANGE764: Time zone in the transaction is not standard" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the time zone settings in a transaction. This error indicates that the time zone being used in the transaction does not conform to the standard time zone settings defined in the system.
  Cause:
  
  Non-Standard Time Zone: The transaction is using a time zone that is not recognized as a standard time zone in the SAP system.
  Configuration Issues: There may be configuration issues in the system where the time zone settings are not properly defined or are inconsistent.
  User Profile Settings: The user profile may have a non-standard time zone set, which can lead to this error when performing certain transactions.
  Data Entry Errors: Manual entry of a time zone that does not exist or is incorrectly formatted can also trigger this error.
  
  Solution:
  
  
  Check Time Zone Settings:
  
  Go to the user profile settings and verify the time zone assigned to the user. Ensure it is set to a standard time zone.
  You can check this in the SAP GUI by navigating to SU01 (User Maintenance) and reviewing the "Defaults" tab.
  
  
  
  Review Transaction Configuration:
  
  Check the configuration of the transaction in question to ensure that it is set up to use standard time zones. This may involve reviewing the customizing settings in the SAP system.
  
  
  
  Update Time Zone:
  
  If a non-standard time zone is being used, update it to a standard time zone. You can find a list of standard time zones in the SAP documentation or by consulting with your SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  System Settings:
  
  If the issue persists, it may be necessary to consult with your SAP Basis team to review the system-wide time zone settings and ensure they are correctly configured.
  
  
  
  Testing:
  
  After making changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on time zone settings and user profile configurations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the "CRM_FS_CHANGE764" error in your SAP system.