How To Fix CRM_FS_CHANGE763 - Duration is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 763

• Message text: Duration is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE763 - Duration is not allowed ?

  The SAP error message "CRM_FS_CHANGE763 Duration is not allowed" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the duration of a service or activity being defined in a transaction. This error can arise in various scenarios, such as when creating or modifying service orders, service confirmations, or other related documents.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Invalid Duration: The duration specified for a service or activity is either negative, zero, or exceeds the allowed limits defined in the system.
  Configuration Issues: There may be configuration settings in the system that restrict the duration of certain activities or services.
  Business Rules: The business rules defined in the system may not allow for the specified duration based on the context of the transaction.
  
  Solution:
  To resolve the "CRM_FS_CHANGE763 Duration is not allowed" error, you can take the following steps:
  
  
  Check Duration Values:
  
  Ensure that the duration you are trying to enter is a positive value and falls within the acceptable range defined in the system.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to service management in SAP CRM. This may involve looking at the settings for service orders, service confirmations, or any related business processes.
  You may need to consult with your SAP administrator or functional consultant to review these settings.
  
  
  
  Validate Business Rules:
  
  Review any business rules or validation checks that may be in place for the specific transaction you are working with. Ensure that the duration you are entering complies with these rules.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message. There may be additional insights or patches available that address this issue.
  
  
  
  Testing:
  
  After making any changes, test the transaction again to see if the error persists. If it does, further investigation may be required.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may be related to service management, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or fixes.
  User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.