How To Fix CRM_FS_CHANGE762 - Certificate of acceptance is not released

CRM_FS_CHANGE762 - Overview

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 762

• Message text: Certificate of acceptance is not released

What causes this issue?

The transaction to be activated does not have the status <ZK>Released</>
. When using object items, the transaction to be activated must have the
status <ZK>Released</> to ensure a correct status update of the objects.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system suspended the processing with an error message.

How to fix this error?

Set the status of the certificate of acceptance to <ZK>Released</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE762 - Certificate of acceptance is not released ?

  The SAP error message CRM_FS_CHANGE762, which states "Certificate of acceptance is not released," typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with service contracts or project management scenarios. This error indicates that a certificate of acceptance, which is a document that confirms the completion of a service or project, has not been released for further processing.
  
  Cause:
  
  Incomplete Processing: The certificate of acceptance may not have been fully processed or completed. This could be due to missing information or steps in the workflow.
  Authorization Issues: The user may not have the necessary permissions to release the certificate.
  Status of the Document: The document may be in a status that does not allow it to be released (e.g., it might be in a draft state).
  
  Configuration Issues: There may be configuration settings in the system that prevent the release of the certificate.
  
  
  Solution:
  
  Check Document Status: Verify the status of