How To Fix CRM_ESOA_MAP_GENERAL105 - Mapping of &1 failed as process type could not be determined for lead &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 105

• Message text: Mapping of &1 failed as process type could not be determined for lead &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL105 - Mapping of &1 failed as process type could not be determined for lead &2 ?

  The SAP error message CRM_ESOA_MAP_GENERAL105 indicates that there is an issue with the mapping of a lead in the SAP CRM system. Specifically, the error states that the mapping of the lead failed because the process type could not be determined. This can occur in scenarios where the system is trying to map a lead to a specific process type for further processing, but it is unable to identify which process type should be used.
  Causes:
  
  Missing Configuration: The process type for the lead may not be configured correctly in the system. This could be due to missing entries in the customizing settings.
  Incorrect Lead Data: The lead data may be incomplete or incorrect, leading to the inability of the system to determine the appropriate process type.
  Mapping Issues: There may be issues with the mapping configuration between the lead and the process types in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the required process types.
  System Bugs: There could be bugs or inconsistencies in the system that prevent the correct mapping from occurring.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for process types in the SAP CRM system. Ensure that all necessary process types are defined and correctly mapped to the lead.
  
  Navigate to the customizing settings (SPRO) and check the relevant sections for lead management and process types.
  
  
  
  Validate Lead Data: Ensure that the lead data is complete and correct. Check for any missing mandatory fields or incorrect values that could affect the mapping.
  
  
  Review Mapping Settings: Check the mapping settings between leads and process types. Ensure that the mapping is correctly defined and that there are no discrepancies.
  
  
  Check Authorizations: Verify that the user has the necessary authorizations to access and process the lead. If not, adjust the user roles and permissions accordingly.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the mapping fails. This may require technical expertise in ABAP or the specific CRM module.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage leads, or SPRO to access the customizing settings.
  SAP Documentation: Refer to the official SAP documentation for CRM lead management for detailed information on process types and mapping configurations.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.