How To Fix CRM_ESOA_MAP_GENERAL104 - &1 &2 is not valid for current status of lead

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 104

• Message text: &1 &2 is not valid for current status of lead

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL104 - &1 &2 is not valid for current status of lead ?

  The SAP error message CRM_ESOA_MAP_GENERAL104 typically indicates that there is an issue with the status of a lead in the SAP CRM system. The message suggests that the operation you are trying to perform is not valid for the current status of the lead. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Status Transition: The lead may be in a status that does not allow the action you are trying to perform (e.g., changing the status, updating details, etc.).
  Business Rules: There may be specific business rules or configurations in place that restrict certain actions based on the lead's current status.
  Data Integrity Issues: There could be issues with the data integrity of the lead, such as missing required fields or incorrect values.
  
  Solution:
  
  Check Current Status: Review the current status of the lead. You can do this by navigating to the lead in the CRM system and checking its status in the status overview.
  Review Allowed Status Transitions: Consult the documentation or configuration settings to understand what status transitions are allowed for the lead. This may involve checking the status management settings in the CRM system.
  Update Status Appropriately: If you need to perform an action that is not allowed in the current status, you may need to change the lead's status to a valid one first. This can often be done through the lead management interface.
  Consult with Configuration Team: If you believe the status transition should be allowed, consult with your SAP configuration team to review the business rules and status management settings.
  Check for Required Fields: Ensure that all required fields are filled out correctly. Sometimes, missing information can prevent status changes or updates.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  Documentation: Review the SAP CRM documentation for information on lead management and status handling.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error message. Other users may have encountered similar issues and can provide insights.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team for further investigation.