How To Fix CRM_ESOA_MAP_GENERAL102 - Mapping of &1 failed as status was not supplied while creating lead

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 102

• Message text: Mapping of &1 failed as status was not supplied while creating lead

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL102 - Mapping of &1 failed as status was not supplied while creating lead ?

  The SAP error message CRM_ESOA_MAP_GENERAL102 indicates that there was a failure in mapping data when trying to create a lead in the SAP CRM system. The specific issue here is that the status for the lead was not supplied, which is a required field for the lead creation process.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Status Field: The status field, which is essential for defining the current state of the lead, is not being populated in the data being sent to the CRM system.
  Incorrect Mapping Configuration: There may be an issue with the mapping configuration in the middleware (like SAP PI/PO or SAP CPI) that is responsible for transferring data between systems.
  Data Source Issues: The source system (like an external application or another SAP system) may not be providing the necessary status information when creating the lead.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Data Input: Ensure that the data being sent to the CRM system includes a valid status for the lead. The status should be one of the predefined values in the CRM system.
  
  
  Review Mapping Configuration: If you are using middleware for data transfer, check the mapping configuration to ensure that the status field is correctly mapped from the source system to the target CRM system.
  
  
  Update Source System: If the source system is not providing the status, you may need to update the logic in that system to ensure it sends the required status information.
  
  
  Consult Documentation: Refer to the SAP documentation for the specific version of your CRM system to understand the required fields for lead creation and the valid status values.
  
  
  Debugging: If you have access to the middleware or the CRM system, you can enable logging or debugging to trace the data flow and identify where the status is being lost or not set.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Lead Status Values: Familiarize yourself with the valid status values for leads in your SAP CRM system. This can usually be found in the configuration settings or documentation.
  Middleware Documentation: If using middleware, consult the relevant documentation for troubleshooting mapping issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By ensuring that the status is correctly supplied and mapped, you should be able to resolve the error and successfully create leads in the SAP CRM system.