How To Fix CRM_ESOA_MAP_GENERAL044 - No business object ID available for confirmation message

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 044

• Message text: No business object ID available for confirmation message

What causes this issue?

You try to confirm a message in the postprocessing desktop. But the
message does not contain a business object ID so that it is unclear what
business object should be confirmed.
This issue usually happens for a create request for a business object
that has an internal number range so that the business object ID is
first assigned during creation.

System Response

The system cannot send out a confirmation message for the unknown
business object. The request message will be not be confirmed and
remains in the postprocessing desktop.

How to fix this error?

Check if the business object has an internal number range. In this case
it is more appropriate to repeat the message processing after the error
has been resolved.
If the request message type contains an element for the business object
ID it is possible to change the message and to add the business object
ID subsequently by means of the postprocessing desktop. Confirm the
edited message again. In this case the business object ID will be taken
from the request message and a confirmation message will be send out for
the business object.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL044 - No business object ID available for confirmation message ?

  The SAP error message CRM_ESOA_MAP_GENERAL044 indicates that there is no business object ID available for a confirmation message in the SAP CRM system. This error typically arises in scenarios where the system is trying to process a confirmation message related to a business object, but it cannot find the necessary identifier to link the message to the corresponding business object.
  Causes:
  
  Missing Business Object ID: The most common cause is that the business object ID is not being passed or is missing in the message being processed.
  Incorrect Configuration: There may be issues with the configuration of the integration between different SAP components or external systems.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database that are required for the confirmation process.
  System Errors: Temporary system errors or issues with the middleware (like SAP PI/PO) that handles the message processing.
  
  Solutions:
  
  Check Message Payload: Ensure that the confirmation message being sent includes the correct business object ID. You may need to debug the message flow to see what is being sent.
  Review Configuration: Verify the configuration settings in the SAP CRM system and any connected systems to ensure that they are set up correctly to handle the business object IDs.
  Data Validation: Check the database for the existence of the business object ID that the confirmation message is trying to reference. If it is missing, you may need to create or correct the relevant business object.
  Error Logs: Review the application logs (transaction SLG1) for more detailed error messages that could provide additional context on why the business object ID is missing.
  Middleware Monitoring: If you are using middleware (like SAP PI/PO), check the logs and monitoring tools to ensure that messages are being processed correctly and that there are no errors in the message flow.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any known issues or patches that may address the problem.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 for application logs, SM21 for system logs, and SM37 for job monitoring, which can help in diagnosing the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.