How To Fix CRM_ESOA_DATES_MSGCL013 - Inconsistency concerning date or time, time zone and DST

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_DATES_MSGCL - Message class for Text Mapping

• Message number: 013

• Message text: Inconsistency concerning date or time, time zone and DST

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_DATES_MSGCL013 - Inconsistency concerning date or time, time zone and DST ?

  The SAP error message CRM_ESOA_DATES_MSGCL013 indicates an inconsistency related to date or time, time zone, and Daylight Saving Time (DST) settings. This error typically arises when there is a mismatch between the expected date/time values and the actual values due to time zone or DST configurations.
  Causes:
  
  Time Zone Mismatch: The system may be trying to process dates/times in a different time zone than what is configured for the user or the system.
  DST Issues: If the date/time falls within a period where Daylight Saving Time changes occur, it can lead to inconsistencies if the system does not handle these changes correctly.
  Incorrect Date/Time Format: The date/time values being processed may not be in the expected format, leading to parsing errors.
  Configuration Issues: There may be incorrect settings in the SAP system regarding time zones or DST rules.
  
  Solutions:
  
  Check User Time Zone Settings: Ensure that the user’s time zone settings in their profile are correct and match the expected time zone for the data being processed.
  Review System Time Zone Configuration: Verify the system-wide time zone settings in the SAP system. This can be done through transaction code SU01 for user settings or SPRO for system configuration.
  Validate Date/Time Values: Check the date/time values being processed to ensure they are in the correct format and within valid ranges.
  Update DST Rules: If applicable, ensure that the DST rules are correctly configured in the system. This may involve updating the time zone settings or applying relevant patches.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on handling date and time in SAP systems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with transaction codes like SU01 (User Maintenance), SPRO (Customizing), and ST22 (Dump Analysis) for troubleshooting.
  
  If the issue persists after checking the above points, it may be necessary to involve your SAP Basis or technical team for deeper analysis and resolution.