How To Fix CRM_ESOA_DATES_MSGCL012 - Error converting timestamp

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_DATES_MSGCL - Message class for Text Mapping

• Message number: 012

• Message text: Error converting timestamp

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_DATES_MSGCL012 - Error converting timestamp ?

  The SAP error message CRM_ESOA_DATES_MSGCL012 typically indicates an issue with converting a timestamp, which can occur in various scenarios, particularly when dealing with date and time formats in SAP CRM (Customer Relationship Management) systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Date Format: The timestamp being processed may not be in the expected format. SAP systems often require specific date and time formats (e.g., YYYY-MM-DD HH:MM:SS).
  Time Zone Issues: If the timestamp includes time zone information that is not recognized or is incorrectly formatted, it can lead to conversion errors.
  Data Type Mismatch: The data type of the field where the timestamp is being stored or processed may not match the expected type (e.g., trying to store a string in a date field).
  Invalid Data: The timestamp may contain invalid values (e.g., February 30th, or a time value that exceeds 24 hours).
  System Configuration: There may be configuration issues in the SAP system related to date and time settings.
  
  Solutions:
  
  Check Date Format: Ensure that the timestamp being processed is in the correct format. You can use the CONVERT_DATE function module or similar methods to convert dates to the required format.
  Validate Input Data: Before processing, validate the input data to ensure that it contains valid date and time values.
  Adjust Time Zones: If time zones are involved, ensure that they are correctly specified and that the system is configured to handle them appropriately.
  Review Data Types: Check the data types of the fields involved in the conversion. Ensure that they are compatible with the expected input and output types.
  Debugging: Use debugging tools in SAP to trace the execution and identify where the conversion is failing. This can provide insights into the specific data causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to date and time handling in your specific version of SAP CRM for additional guidance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to explore the relevant function modules and their parameters.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.