How To Fix CRM_ESOA_DATES_MSGCL010 - Error converting timestamp; assigned time zone invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_DATES_MSGCL - Message class for Text Mapping

• Message number: 010

• Message text: Error converting timestamp; assigned time zone invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_DATES_MSGCL010 - Error converting timestamp; assigned time zone invalid ?

  The SAP error message CRM_ESOA_DATES_MSGCL010 indicates that there is an issue with converting a timestamp due to an invalid assigned time zone. This error typically arises in scenarios where date and time values are being processed, especially in the context of CRM (Customer Relationship Management) applications that involve time zone handling.
  Cause:
  
  Invalid Time Zone: The time zone assigned to the timestamp is not recognized or is incorrectly configured in the system.
  Data Entry Errors: There may be incorrect or malformed date/time data being inputted into the system.
  Configuration Issues: The system may not have the necessary time zone data or configurations set up correctly.
  System Updates: Changes or updates to the system that affect time zone settings may lead to this error.
  
  Solution:
  
  
  Check Time Zone Configuration:
  
  Go to the SAP system settings and verify the time zone configuration. Ensure that the time zone being used is valid and correctly set up.
  You can check the time zone settings in transaction SU01 (User Maintenance) or SPRO (Customizing).
  
  
  
  Validate Input Data:
  
  Review the data being processed to ensure that the timestamps are correctly formatted and that the time zone is valid.
  Ensure that the date and time values are in the expected format and that there are no typos or incorrect entries.
  
  
  
  Update Time Zone Data:
  
  If the time zone data is outdated or missing, consider updating the time zone information in the system. This may involve applying support packages or patches.
  
  
  
  Check User Settings:
  
  Ensure that the user profile settings (transaction SU01) have the correct time zone assigned. If a user has an invalid time zone, it can lead to this error when they perform actions that involve date and time.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution of the program to identify where the error occurs and gather more context about the invalid time zone.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on date and time handling in SAP systems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to identify and resolve the CRM_ESOA_DATES_MSGCL010 error in your SAP system.