How To Fix CRM_ESOA_DATES_MSGCL011 - Error converting timestamp; invalid timestamp

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_DATES_MSGCL - Message class for Text Mapping

• Message number: 011

• Message text: Error converting timestamp; invalid timestamp

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_DATES_MSGCL011 - Error converting timestamp; invalid timestamp ?

  The SAP error message CRM_ESOA_DATES_MSGCL011 indicates that there is an issue with converting a timestamp, specifically that the timestamp being processed is invalid. This error can occur in various scenarios, particularly when dealing with date and time fields in SAP CRM (Customer Relationship Management) systems.
  Causes:
  
  Invalid Date Format: The timestamp may not be in the expected format. For example, it could be in a format that does not conform to the system's date and time settings.
  Out of Range Values: The date or time values may be outside the acceptable range (e.g., a date in the year 3000).
  Null or Empty Values: If the timestamp field is null or empty, it can lead to conversion errors.
  Timezone Issues: If the timestamp includes timezone information that is not recognized or is incorrectly formatted, it can cause conversion failures.
  Data Type Mismatch: The data type of the timestamp being processed may not match the expected data type in the system.
  
  Solutions:
  
  Check Date Format: Ensure that the timestamp is in the correct format as expected by SAP. The standard format is usually YYYY-MM-DD HH:MM:SS.
  Validate Input Data: Check the input data for any invalid or out-of-range dates. Ensure that all date fields are populated correctly.
  Handle Null Values: Implement checks in your code to handle null or empty timestamp values before attempting conversion.
  Review Timezone Settings: If the timestamp includes timezone information, verify that it is correctly formatted and recognized by the system.
  Data Type Consistency: Ensure that the data types used in your application match those expected by SAP. For example, if a field is defined as a timestamp, ensure that you are not passing a string or another type.
  Debugging: If you have access to the backend, use debugging tools to trace the point of failure and inspect the values being processed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for the specific module you are working with to understand the expected formats and data types for timestamps.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.