How To Fix CRM_ES387 - Request of template with ID &1 will be attached to component &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 387

• Message text: Request of template with ID &1 will be attached to component &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES387 - Request of template with ID &1 will be attached to component &2 ?

  The SAP error message CRM_ES387 indicates that there is an issue with the request of a template in the SAP Customer Relationship Management (CRM) system. The message typically states that a request for a template with a specific ID will be attached to a particular component. This error can arise in various scenarios, often related to the configuration or usage of templates in CRM.
  Cause:
  
  Template ID Issues: The specified template ID may not exist or may not be correctly configured in the system.
  Component Issues: The component to which the template is being attached may not be properly set up or may not support the template.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified template.
  Data Inconsistencies: There may be inconsistencies in the data related to the template or the component.
  
  Solution:
  
  Check Template ID: Verify that the template ID specified in the error message exists in the system. You can do this by navigating to the relevant template management area in SAP CRM.
  Review Component Configuration: Ensure that the component to which the template is being attached is correctly configured and supports the use of templates.
  Authorization Check: Confirm that the user has the necessary authorizations to access and use the template. This may involve checking user roles and permissions.
  Data Consistency: Investigate any data inconsistencies that may be causing the issue. This may involve checking related records or configurations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the template and component in question.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ES387 error in your SAP system.