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Message type: E = Error
Message class: CRM_ES - ES: Message Class for Enterprise Service
Message number: 386
Message text: End response transfer of template: &1 (ID: &2, template set: &3)
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CRM_ES386
- End response transfer of template: &1 (ID: &2, template set: &3) ?The SAP error message CRM_ES386 typically indicates an issue related to the transfer of a template in the SAP Customer Relationship Management (CRM) system. This error can occur during the process of transferring templates, which may involve various components such as template IDs, template sets, or other related data.
Cause:
The error can be caused by several factors, including:
- Missing or Incomplete Data: The template or its associated data may not be fully defined or may be missing required fields.
- Incorrect Template ID or Set: The specified template ID or template set may not exist or may have been deleted.
- Authorization Issues: The user may not have the necessary permissions to access or transfer the specified template.
- System Configuration Issues: There may be configuration issues within the CRM system that prevent the successful transfer of templates.
- Technical Issues: There could be underlying technical problems, such as database inconsistencies or connectivity issues.
Solution:
To resolve the CRM_ES386 error, you can take the following steps:
Check Template Existence: Verify that the template ID and template set specified in the error message exist in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list templates.
Review Data Completeness: Ensure that all required fields for the template are filled out correctly. Check for any missing or incomplete data that may be causing the error.
Verify Authorizations: Ensure that the user attempting to perform the transfer has the necessary authorizations. You may need to consult with your system administrator to check user roles and permissions.
Check System Configuration: Review the configuration settings related to templates in the CRM system. Ensure that everything is set up correctly and that there are no inconsistencies.
Consult Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
Recreate the Template: If the template is corrupted or cannot be transferred, consider recreating it from scratch.
Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
Related Information:
By following these steps, you should be able to identify the cause of the CRM_ES386 error and implement a suitable solution.
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