How To Fix CRM_ES384 - End request transfer of template: &1 (ID: &2, template set: &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 384

• Message text: End request transfer of template: &1 (ID: &2, template set: &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES384 - End request transfer of template: &1 (ID: &2, template set: &3) ?

  The SAP error message CRM_ES384 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with the transfer of a template. This error can arise during various operations, such as when trying to save or transfer a template that is associated with a business process or transaction.
  Cause:
  The error message "End request transfer of template: &1 (ID: &2, template set: &3)" indicates that there was a problem with the end request transfer of a specific template. The placeholders (&1, &2, &3) represent the template name, ID, and template set, respectively. Common causes for this error include:
  
  Template Not Found: The specified template may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access or modify the template.
  Data Inconsistencies: There may be inconsistencies or errors in the data associated with the template.
  System Configuration: There could be issues with the configuration of the CRM system or the specific template settings.
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  To resolve the CRM_ES384 error, you can take the following steps:
  
  
  Check Template Existence: Verify that the template specified in the error message exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list templates.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the template. You may need to consult with your SAP security team to check the user's roles and permissions.
  
  
  Validate Data: Check for any inconsistencies or errors in the data associated with the template. This may involve reviewing the template's configuration and related objects.
  
  
  System Configuration: Review the configuration settings for the CRM system and the specific template. Ensure that all required settings are correctly configured.
  
  
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages or warnings that may provide additional context for the issue.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM templates and their management to ensure that you are following the correct procedures.
  Community Forums: Check SAP Community forums or other online resources where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the CRM_ES384 error and implement a solution to resolve it.