How To Fix CRM_ES390 - &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 390

• Message text: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES390 - &1 ?

  The SAP error message CRM_ES390 typically indicates an issue related to the Enterprise Services (ES) in the SAP Customer Relationship Management (CRM) system. The message format usually includes a specific error code or identifier (represented by "&1") that provides more context about the issue.
  Cause:
  The error can arise from various reasons, including but not limited to:
  
  Configuration Issues: Incorrect settings in the CRM system or in the related middleware (like SAP PI/PO).
  Data Issues: Missing or incorrect data in the transaction or master data that is being processed.
  Service Issues: Problems with the web services or APIs that are being called, such as unavailability or misconfiguration.
  Authorization Problems: Insufficient permissions for the user or system trying to execute the operation.
  
  Solution:
  To resolve the CRM_ES390 error, you can follow these steps:
  
  Check the Error Message Details: Look at the full error message for additional context or specific error codes that can guide you to the root cause.
  Review Configuration: Ensure that all relevant configurations in the CRM system and any connected systems (like SAP PI/PO) are correct.
  Validate Data: Check the data being processed for completeness and correctness. Ensure that all required fields are filled and that the data adheres to the expected formats.
  Test Services: If the error is related to web services, use tools like SOAP UI or Postman to test the service endpoints and ensure they are functioning correctly.
  Check Authorizations: Verify that the user or system has the necessary authorizations to perform the action that triggered the error.
  Consult Logs: Review application logs (transaction SLG1) and system logs (transaction SM21) for additional error messages or warnings that could provide more insight.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and Enterprise Services for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support Tickets: If the issue persists and you have a support contract, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_ES390 error in your SAP system.