How To Fix CRM_ES338 - Selection option: only transferred templates '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 338

• Message text: Selection option: only transferred templates '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES338 - Selection option: only transferred templates '&1' ?

  The SAP error message CRM_ES338, which states "Selection option: only transferred templates '&1'", typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the selection criteria or templates being used in a report or transaction.
  Cause:
  
  Incorrect Template Usage: The error often arises when a user tries to use a selection template that is not valid or has not been properly transferred to the system.
  Missing Authorization: The user may not have the necessary authorizations to access the specified template.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the template from being recognized or used correctly.
  Data Transfer Issues: If the template was supposed to be transferred from another system or client and the transfer was incomplete or failed, this error can occur.
  
  Solution:
  
  Check Template Availability: Verify that the template specified in the error message is available in the system. You can do this by navigating to the relevant area in CRM where templates are managed.
  Recreate or Transfer Template: If the template is missing, you may need to recreate it or ensure that it is properly transferred from another system or client.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and use the template. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly set up and use selection templates in CRM.
  System Configuration: If the issue persists, it may be necessary to review the system configuration settings related to templates and selection options. This may require assistance from a system administrator or SAP consultant.
  Check for Notes and Patches: Look for any SAP Notes or patches that may address this specific error, as there may be known issues or fixes available.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant notes that might provide additional context or solutions for this error.
  Transaction Codes: Familiarize yourself with transaction codes related to template management in CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact SAP support for further assistance.