How To Fix CRM_ES340 - Operation failed; see application log for details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 340

• Message text: Operation failed; see application log for details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES340 - Operation failed; see application log for details ?

  The SAP error message "CRM_ES340 Operation failed; see application log for details" typically indicates that an operation in the SAP Customer Relationship Management (CRM) system has encountered an issue that prevented it from completing successfully. This error message is often generic, and the specific cause can vary depending on the context in which it occurs.
  Possible Causes:
  
  Data Issues: There may be missing or incorrect data in the transaction or object you are trying to process.
  Configuration Problems: Incorrect configuration settings in the CRM system can lead to operational failures.
  Authorization Issues: The user may not have the necessary permissions to perform the operation.
  System Errors: There could be underlying system errors or bugs that are causing the operation to fail.
  Integration Issues: If the operation involves integration with other systems (e.g., ERP), issues in the integration layer can lead to failures.
  
  Solution Steps:
  
  
  Check the Application Log: 
  
  Use transaction code SLG1 to access the application log. Enter the relevant object and sub-object to filter the logs. Look for detailed error messages that can provide more context about the failure.
  
  
  
  Review Data: 
  
  Verify that all required data is present and correctly formatted. Check for any inconsistencies or missing fields in the transaction data.
  
  
  
  Check Configuration: 
  
  Review the configuration settings related to the operation you are trying to perform. Ensure that all necessary settings are correctly configured.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to perform the operation. You can check this in transaction SU53 after the error occurs.
  
  
  
  Consult SAP Notes: 
  
  Search the SAP Support Portal for any relevant SAP Notes that might address known issues related to the error message.
  
  
  
  Debugging: 
  
  If you have access to debugging tools, you can set breakpoints in the relevant function modules or methods to trace the execution and identify where the failure occurs.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the details from the application log and any other relevant information.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SLG1: Application log display
  SU53: Authorization check
  SE80: Object Navigator for debugging
  
  
  Documentation: Review SAP documentation related to the specific CRM functionality you are working with, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.