How To Fix CRM_ES342 - Template &1 omitted as it has not been transferred to ES

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 342

• Message text: Template &1 omitted as it has not been transferred to ES

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES342 - Template &1 omitted as it has not been transferred to ES ?

  The SAP error message CRM_ES342 indicates that a specific template (denoted by &1) has not been transferred to the Enterprise Services (ES) layer, which is necessary for the operation you are trying to perform. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there is an issue with the integration or configuration of templates used in service processes.
  Cause:
  
  Template Not Transferred: The most common cause is that the template you are trying to use has not been properly transferred to the ES layer. This could be due to a configuration issue or an oversight during the setup process.
  Missing Configuration: The template may not be configured correctly in the system, or it may not be activated for use in the ES context.
  System Issues: There could be underlying system issues, such as connectivity problems between the CRM system and the ES layer.
  
  Solution:
  
  
  Check Template Configuration:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the status of the template.
  Ensure that the template is correctly configured and activated for use in the ES layer.
  
  
  
  Transfer Template to ES:
  
  If the template has not been transferred, you may need to use the relevant transaction or program to transfer it. This could involve using transaction codes like SICF to check the service configuration or SOAMANAGER for web service configuration.
  Ensure that the template is included in the relevant service definition.
  
  
  
  Check for Errors in the Transfer Process:
  
  Review any logs or error messages that may indicate why the template was not transferred. This can often be found in transaction SLG1 (Application Log) or SM21 (System Log).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP CRM system for any known issues or additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SOAMANAGER, and SICF.
  SAP Notes: Search for SAP Notes related to CRM templates and ES integration, as they may provide additional insights or solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.