How To Fix CRM_ES344 - All templates omitted as they have not been transferred to ES

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 344

• Message text: All templates omitted as they have not been transferred to ES

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES344 - All templates omitted as they have not been transferred to ES ?

  The SAP error message CRM_ES344, which states "All templates omitted as they have not been transferred to ES," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the transfer of templates to the Enterprise Services (ES) layer. This can happen during the process of creating or processing business documents that rely on templates.
  Cause:
  
  
  Missing Templates: The error indicates that the templates required for the operation have not been transferred to the Enterprise Services layer. This could be due to:
  
  Templates not being created or configured properly in the system.
  Templates not being activated or published for use in the ES layer.
  Issues with the configuration of the ES service or the connection to the ES layer.
  
  
  
  Configuration Issues: There may be configuration issues in the CRM system or the middleware that handles the communication between the CRM and the ES.
  
  
  Authorization Issues: The user or process attempting to access the templates may not have the necessary authorizations to view or use them.
  
  
  Solution:
  
  
  Check Template Configuration:
  
  Verify that the required templates are created and configured correctly in the CRM system.
  Ensure that the templates are activated and published for use in the ES layer.
  
  
  
  Transfer Templates:
  
  If the templates are missing, you may need to transfer them to the ES layer. This can typically be done through transaction codes like CRMD_ORDER or using the relevant customizing settings in the SAP system.
  
  
  
  Review Middleware Configuration:
  
  If you are using middleware (like SAP PI/PO), check the configuration to ensure that it is set up correctly to handle the transfer of templates.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the templates. You may need to review the roles and authorizations assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM and ES for any specific instructions or troubleshooting steps related to this error.
  
  
  
  System Logs:
  
  Check system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on CRM and ES configurations.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.