How To Fix CRM_ES345 - Template &1 selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 345

• Message text: Template &1 selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES345 - Template &1 selected ?

  The SAP error message CRM_ES345, which states "Template &1 selected," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to create or modify a document (like a sales order, service request, etc.) using a template that is either not properly configured or not available in the system.
  Cause:
  
  Template Not Configured: The specified template (&1) may not be configured correctly in the system.
  Template Deactivated: The template might be deactivated or not assigned to the relevant business process.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified template.
  Missing Data: Required data or settings related to the template may be missing or incomplete.
  
  Solution:
  
  
  Check Template Configuration:
  
  Go to the relevant configuration settings in SAP CRM and verify that the template is correctly set up.
  Ensure that all necessary fields and parameters are filled out.
  
  
  
  Activate Template:
  
  If the template is deactivated, reactivate it in the system.
  Ensure that it is assigned to the correct business processes.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the template.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Consult Documentation:
  
  Review any documentation related to the template to ensure that it is being used correctly.
  Check for any specific prerequisites or dependencies that need to be fulfilled.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to CRM templates and their configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.