How To Fix CRM_ES336 - Selection option: template &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 336

• Message text: Selection option: template &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES336 - Selection option: template &1 ?

  The SAP error message "CRM_ES336 Selection option: template &1" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the selection options for a template. This error can arise in various scenarios, such as when trying to execute a report, run a transaction, or use a specific template that is not properly defined or is missing.
  Cause:
  
  Missing Template: The specified template (&1) does not exist in the system.
  Incorrect Configuration: The template may not be configured correctly or may have been deleted or modified.
  Authorization Issues: The user may not have the necessary authorizations to access the specified template.
  Data Inconsistency: There may be inconsistencies in the data related to the template, such as missing entries in the database.
  
  Solution:
  
  Check Template Existence: Verify that the template specified in the error message exists in the system. You can do this by navigating to the relevant area in SAP where templates are managed.
  Review Configuration: Ensure that the template is correctly configured. Check for any missing fields or incorrect settings that may prevent it from being used.
  User Authorizations: Confirm that the user encountering the error has the necessary authorizations to access and use the template. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: Perform a consistency check on the data related to the template. This may involve running specific reports or transactions to identify and resolve any inconsistencies.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on the specific template and its usage.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to the CRM module that may address this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing templates, such as CRMD_ORDER for managing CRM orders.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.