How To Fix CRM_ES335 - Selection option: all templates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 335

• Message text: Selection option: all templates

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES335 - Selection option: all templates ?

  The SAP error message CRM_ES335, which states "Selection option: all templates," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the selection criteria for templates in a specific transaction or report.
  Cause:
  
  Incorrect Selection Criteria: The error may arise if the selection criteria for templates are not properly defined or if the system cannot find any templates that match the specified criteria.
  Missing Templates: There may be no templates available in the system for the selected criteria, leading to this error.
  Authorization Issues: The user may not have the necessary authorizations to access certain templates.
  Configuration Issues: There could be configuration problems in the CRM system that prevent the templates from being displayed or selected.
  
  Solution:
  
  Check Selection Criteria: Review the selection criteria you are using to ensure they are correct and that you are not inadvertently filtering out all templates.
  Verify Template Availability: Ensure that the templates you are trying to access exist in the system. You can do this by checking the template management area in CRM.
  User Authorizations: Confirm that the user has the necessary authorizations to view and select the templates. This may involve checking roles and permissions in the user profile.
  System Configuration: If the issue persists, consult with your SAP Basis or CRM administrator to check for any configuration issues that may be affecting template availability.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM that deal with templates, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Documentation: Review SAP documentation related to template management in CRM for more insights on how templates are created, managed, and selected.
  Community Forums: Consider searching or posting in SAP community forums or SAP Help Portal for additional insights from other users who may have encountered the same issue.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support for more in-depth troubleshooting.