How To Fix CRM_ES337 - Selection option: template set &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 337

• Message text: Selection option: template set &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES337 - Selection option: template set &1 ?

  The SAP error message CRM_ES337, which states "Selection option: template set &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the selection options or templates being used in a report or transaction.
  Cause:
  
  Missing Template Set: The specified template set (&1) does not exist in the system. This could be due to a configuration issue or the template set not being created.
  Authorization Issues: The user may not have the necessary authorizations to access the specified template set.
  Incorrect Configuration: The template set may not be properly configured or may have been deleted or modified incorrectly.
  Data Inconsistency: There may be inconsistencies in the data related to the template set, leading to the error.
  
  Solution:
  
  Check Template Set: Verify if the template set specified in the error message exists in the system. You can do this by navigating to the relevant configuration area in SAP CRM.
  Create or Restore Template Set: If the template set does not exist, you may need to create it or restore it from a backup if it was deleted.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the template set. This may involve checking user roles and permissions.
  Configuration Review: Review the configuration settings for the template set to ensure they are correct and complete.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing template sets in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access relevant CRM order management functionalities.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ES337 error message in SAP.