How To Fix CRM_ES270 - Check related template &1 of relation &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 270

• Message text: Check related template &1 of relation &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES270 - Check related template &1 of relation &2 ?

  The SAP error message "CRM_ES270 Check related template &1 of relation &2" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the configuration of a relationship template. This error indicates that there is a problem with the specified relationship template or its configuration.
  Cause:
  
  Missing or Incorrect Template: The specified relationship template (&1) may not exist, or it may not be correctly configured in the system.
  Inconsistent Data: There may be inconsistencies in the data related to the relationship template or the relationship type (&2).
  Authorization Issues: The user may not have the necessary authorizations to access the specified template or relationship.
  Custom Development: If there are custom developments or enhancements, they may not be correctly implemented or may have bugs.
  
  Solution:
  
  
  Check Template Configuration:
  
  Go to the transaction code CRMD_ORDER or SPRO to check the configuration of the relationship templates.
  Ensure that the template specified in the error message exists and is correctly configured.
  
  
  
  Validate Relationship Type:
  
  Check the relationship type (&2) to ensure it is correctly defined and that all necessary settings are in place.
  
  
  
  Review Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the underlying tables for any inconsistencies related to the templates or relationships.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the templates and relationships. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is being triggered. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM relationship templates for any known issues or additional configuration steps.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, SE11, SE16, and SU53.
  SAP Notes: Search for SAP Notes related to CRM relationship templates for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the error message "CRM_ES270 Check related template &1 of relation &2".