How To Fix CRM_ES271 - Deletion of &1 failed; there are templates related to the template set

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 271

• Message text: Deletion of &1 failed; there are templates related to the template set

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_ES271 - Deletion of &1 failed; there are templates related to the template set ?

  The SAP error message CRM_ES271 indicates that a deletion operation has failed because there are templates related to the template set you are trying to delete. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a template set that is still in use or has dependencies.
  Cause:
  The primary cause of this error is that the template set you are trying to delete is still associated with one or more templates. In SAP CRM, template sets can contain multiple templates, and if any of these templates are still active or linked to other objects, the system will prevent you from deleting the template set to maintain data integrity.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Related Templates:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for any templates that are associated with the template set you are trying to delete.
  You can also use the relevant reports or queries to list all templates linked to the template set.
  
  
  
  Delete or Unlink Templates:
  
  If you find templates that are linked to the template set, you will need to either delete those templates or unlink them from the template set.
  Ensure that you have the necessary authorizations to perform these actions.
  
  
  
  Check for Dependencies:
  
  Make sure that there are no other dependencies or references to the template set in other areas of the system. This may include checking for any active processes or transactions that might be using the templates.
  
  
  
  Retry Deletion:
  
  Once you have removed or unlinked all related templates, attempt to delete the template set again.
  
  
  
  Consult Documentation:
  
  If you are unsure about the implications of deleting templates or template sets, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help you navigate through the CRM system.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  Authorization: Ensure you have the necessary authorizations to perform deletions in the CRM system, as restrictions may lead to similar errors.
  
  By following these steps, you should be able to resolve the CRM_ES271 error and successfully delete the template set.