How To Fix CRM_ES272 - Determined relation of template &1 is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 272

• Message text: Determined relation of template &1 is not correct

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES272 - Determined relation of template &1 is not correct ?

  The SAP error message CRM_ES272, which states "Determined relation of template &1 is not correct," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the relationship template being used in a business transaction or process.
  Cause:
  
  Incorrect Template Configuration: The relationship template specified (indicated by &1) may not be correctly configured in the system. This could be due to missing or incorrect settings in the relationship definition.
  Inconsistent Data: There may be inconsistencies in the data related to the business partners or objects involved in the transaction.
  Missing Relationships: The required relationships between business partners or objects may not be defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified relationship template.
  
  Solution:
  
  
  Check Template Configuration:
  
  Go to the configuration settings for relationship templates in the SAP CRM system.
  Verify that the template specified in the error message is correctly defined and activated.
  Ensure that all necessary fields and parameters are filled out correctly.
  
  
  
  Review Business Partner Relationships:
  
  Check the relationships defined for the business partners involved in the transaction.
  Ensure that the required relationships are established and that there are no missing links.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data related to the business partners and the transaction.
  Use transaction codes like BP (Business Partner) to review and correct any inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access and use the relationship template.
  Review the user roles and authorizations in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the relationship template and its configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management and CRMD_ORDER for managing CRM orders.
  SAP Notes: Check for any SAP Notes related to CRM error messages or relationship templates that may provide additional insights or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ES272 error message in SAP.