How To Fix CRM_ES268 - No response field is specified for TO &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 268

• Message text: No response field is specified for TO &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES268 - No response field is specified for TO &1 ?

  The SAP error message CRM_ES268 "No response field is specified for TO &1" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration of the response fields in a transaction or a communication process. This error indicates that the system is expecting a response field to be defined for a specific transaction object (TO), but it cannot find one.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the response field has not been configured for the specified transaction object. This could be due to incomplete setup in the CRM system.
  Incorrect Transaction Object: The transaction object specified in the error message may not have the necessary response fields defined in the system.
  Custom Development Issues: If there are custom developments or enhancements in the CRM system, they may not be correctly handling the response fields.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the CRM customizing settings and check the configuration for the transaction object mentioned in the error message.
  Ensure that the response fields are properly defined for the transaction type you are working with.
  
  
  
  Define Response Fields:
  
  If the response fields are missing, you may need to define them. This can typically be done in the transaction configuration settings (e.g., using transaction code SPRO).
  Navigate to the relevant section for defining response fields and ensure that they are set up correctly.
  
  
  
  Review Transaction Object:
  
  Verify that the transaction object (TO) specified in the error message is correct and that it is intended to have response fields associated with it.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments, review the code to ensure that it is correctly handling the response fields. Look for any logic that might be bypassing the response field assignment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific transaction object and response fields for additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and others that may be relevant to your specific CRM setup.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.